Guest Services

All seats in Reliant Stadium meet ADA requirements for the hearing impaired and have a view of reader boards that provide a description of all action, as well as the song lyrics during the concert (when possible). Visual information also is provided by various displays in the stadium bowl and includes scores, times for timed events and contestant statistics. The Show installs eight video screens in the center of Reliant Stadium, freeing up the large end zone boards for additional graphic displays.

For both the hearing and visually impaired, a selection of seats is available for purchase in Reliant Stadium. Please contact the Show’s Ticket Office at 832.667.1080 for further information.

Sight Into Sound volunteers in Reliant Stadium give detailed play-by-play descriptions of Rodeo events during select performances (2013 dates: Feb. 26 and 28, and March 4 and 6). This service will help visually impaired Rodeo fans enjoy RodeoHouston® performances. Headphones are available from Reliant Stadium Guest Services in sections 113, 318 and 517.

Automated External Defibrillators (AEDs) are located in the following areas of Reliant Stadium:

• South Lobby
• Field Level – Sections 112 and 133
• Lower Suite Level – East and West VIP elevator lobbies
• Club Level – Next to guest services booths (northwest and southeast corners)
• Upper Suite Level – East and West VIP elevator lobbies
• Upper Concourse – Sections 517 and 543
• Press Box Elevator Lobby

Additionally, AEDs are located on the first and second levels of Reliant Center. Professional medical emergency personnel are available during Show operating hours to help with AED use and to handle major and minor medical needs and emergencies.

Coordinated by the Fellowship of Christian Cowboys, non-denominational services are held each Sunday at 10 a.m. during the Show. Cowboy Church features its own unique brand of music, fellowship and faith. It’s located at Café on the Park on the second level of Reliant Center.

Professional medical emergency personnel are available during Show operating hours to handle major and minor medical needs and emergencies. Several first aid stations are located throughout the Show grounds and are staffed by volunteer emergency medical technicians, paramedics and registered nurses.

Locations

• Reliant Center Room 109 and Hall C Lobby
• Just outside the front of Reliant Arena and inside the main doors, facing the carnival
• Southeast entrance of Reliant Stadium

Hand-sanitizing stations are located at the entrance of each exhibit hall in Reliant Center, and near the pony rides, petting zoos, birthing center and various locations throughout AGventure. Outdoors, the stations can be found by the petting zoo and pig races. Housed in little red barns, these waterless hand sanitizers are easy to see and use for visitors of all ages. Guests are encouraged to use the hand sanitizers and the sinks in the restrooms to clean their hands frequently.

Copies of the Visitors Guide, containing daily Show schedules, maps and general information, can be obtained at the Show’s information booths and stand-alone positions. The booths are located throughout the complex. A member of the Directions & Assistance Committee in a maroon vest can provide assistance.

Patrons can report missing items and return found items at the Show’s lost-and-found area, located in Reliant Center, room 102B. All items will be kept in that office throughout the Show. For items lost or found in Reliant Stadium, please check with any of the six guest services booths on the day the item is lost, or check with the Show’s lost-and-found area in Reliant Center after 10 a.m. the following day.

The Show’s recycling efforts resulted in 212,480 pounds of recycled cardboard and 73,680 pounds of recycled plastic and aluminum from the 2012 Show. Largely through the work of the Show’s Recycling Committee, products from Show grounds were kept out of landfills and turned into reusable products. All Show patrons can contribute to this program by using the specially-marked containers for products which can be recycled.

All facilities located on the Show grounds can easily accommodate guests in wheelchairs. Special ramps, restrooms and water fountains are located in all buildings.

With hundreds of exhibits, numerous attractions and many activities, the Visitors Guide is a must for everyone attending the Show. It provides maps and layouts with color codes, exhibit listings and more.

  2013 Visitors Guide